Which plan is best for me if I just need a basic online presence?

The Basic Plan is ideal if you want a simple, functional website to showcase your business and make it accessible online. It includes all the essential features like pages for About, Contact, and Privacy, along with mobile-friendly design and free hosting for 3 months.

I want my business to appear more professional and attract more customers. Which plan should I choose?

The Standard Plan is perfect for businesses that want to enhance their credibility. It includes everything in the Basic Plan plus business email creation, Google Map registration, and social media account setup. You'll also benefit from basic SEO optimization to improve your website's visibility.

I’m looking for a complete solution with branding, SEO, and content creation. Which plan do you recommend?

The Premium Plan is the best choice for a fully optimized online presence. It includes advanced SEO, a custom logo design, and three SEO-friendly articles tailored to your business.

What does “business email creation” mean, and why is it included in the Standard and Premium Plans?

Business email creation involves setting up professional email addresses using your domain name (e.g., contact@yourbusiness.com). It enhances your credibility and professionalism when communicating with customers.

Can I start with the Basic Plan and upgrade later?

Absolutely! You can start with the Basic Plan and upgrade to Standard or Premium as your business grows and your needs evolve.

Why is Google Map registration included in the Standard and Premium Plans?

Registering your business on Google Maps makes it easier for customers to find you. It improves your local visibility and helps establish trust with potential clients.

What is SEO optimization, and why is it important?

SEO (Search Engine Optimization) helps your website rank higher in search engine results. It drives organic traffic to your site, making it easier for potential customers to find your business online.

What does the “3 SEO-friendly articles” service include in the Premium Plan?

This service includes creating three high-quality, engaging articles tailored to your business. These articles are optimized for relevant keywords, helping you attract more visitors and establish authority in your industry.

How does the custom logo design process work?

In the Premium Plan, we collaborate with you to design a unique logo that reflects your brand’s identity. You’ll receive several drafts and revisions to ensure the final design meets your expectations.

How does social media account creation help my business?

Social media accounts on platforms like LinkedIn, Facebook, Instagram, and Twitter (X) give your business a broader online presence. It helps you engage with your audience, promote services, and build your brand.

What’s included in the hosting service?

The hosting service provides a secure and reliable server for your website. In the Basic and Standard Plans, you’ll receive 3 months of free hosting, while the Premium Plan offers 6 months of free hosting.

Do I need technical knowledge to manage my website?

No technical expertise is required. We handle the setup, and you’ll have access to a user-friendly dashboard for updates. For further assistance, our support team is always available.

Can I request additional features or customize my plan?

Yes! If you have specific requirements, we’re happy to create a custom plan tailored to your needs.

How long does it take to complete a project for each plan?
  • Basic Plan: Typically 1-2 weeks
  • Standard Plan: 2-3 weeks
  • Premium Plan: 3-4 weeks (depending on the complexity of customizations and content creation)
Do you offer support after the website is live?

Yes, we provide ongoing support for hosting, technical issues, and minor updates. Premium Plan clients also receive priority support for their additional services.

What platform do you use to build websites?

We use WordPress, a trusted and widely used platform that is flexible, scalable, and easy to manage.

Do you use original themes and plugins?

Yes, we exclusively use original themes and plugins to ensure your website is secure, high-quality, and fully functional.

Are the themes, plugins, or other assets free if they come from Envato Elements?

Yes! As partners with Envato Elements, we can use any theme, plugin, stock image, stock video, or web template from their platform at no additional cost to you.

Are the assets (themes, plugins, images, videos, etc.) used on my website copyright-compliant?

Yes, all assets we use, including themes, plugins, stock images, videos, and templates sourced from Envato Elements, are fully licensed and copyright-compliant. These assets are licensed specifically for your project, ensuring you have the legal right to use them on your website. For any additional questions, please visit our help center at https://faxdigital.com/help-center.

Are the costs of other themes or plugins included in the plans?

In most cases, yes. However, if your project requires a premium theme, plugin, or asset that is not available on Envato Elements, we will inform you of the additional cost. You can then decide to proceed or choose an alternate free solution.

How will I know if additional costs are involved for assets not on Envato Elements?

We will always communicate upfront if an asset is not included in our Envato Elements membership and incurs an additional cost. You will have the option to approve the cost or choose a free alternative.

What happens if I request a specific theme or plugin?

If the requested theme or plugin is part of Envato Elements, it will be free. If not, we’ll check its pricing and inform you of any additional costs. We’ll also suggest suitable alternatives from Envato Elements that won’t incur extra charges.

Are the themes and plugins regularly updated?

Yes, we ensure that all themes and plugins we use are up to date, whether sourced from Envato Elements or other providers, to maintain security and compatibility.

Do you use nulled or pirated themes/plugins?

No, we strictly avoid nulled or pirated tools. All our themes, plugins, and assets are licensed and original, ensuring your website’s security and compliance.

Will I own the themes and plugins used on my website?

Yes, once the website is delivered, you’ll own the licensed themes and plugins. For Envato Elements assets, they are licensed for your specific project and cannot be transferred or resold.

Can I manage the themes and plugins after delivery?

Yes, WordPress makes managing themes and plugins straightforward. We’ll provide guidance if needed to help you maintain your website.

Are there ongoing costs for themes, plugins, or other assets?

For items sourced from Envato Elements, there are no additional ongoing costs. For assets purchased separately, such as paid themes or plugins, you may need to renew licenses for updates or support, and we’ll let you know about these during the project.

What if I need additional plugins or functionality in the future?

We can recommend and integrate additional plugins or tools from Envato Elements or other providers based on your evolving needs.

How do you handle compatibility issues between plugins or themes?

We rigorously test all themes and plugins to ensure compatibility and seamless integration with your website.

Can I request specific stock images or videos for my website?

Yes! If the stock image or video is available on Envato Elements, we can include it in your project at no additional cost.

Where can I get more help if I have questions about themes, plugins, or other assets?

For more assistance, visit our help center at https://faxdigital.com/help-center. Our team will gladly answer your questions and provide tailored solutions.